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The Creative Guitar School respects the rights of individuals to determine to whom they give their personal information and how this information is used. We collect and use your information in order to provide better customer service by striving to meet your needs and expectations about products.

We will be fair and open about the way we collect information about you and what we intend to do with the information.

We will be open with you about the kinds of personal information we hold and what we do with it. We will strive to ensure that information about you is accurate when we collect or use it. Wherever possible and appropriate, we will let you see the information we hold about you and correct it if it is wrong. If we do not grant you access to your personal information, we will tell you why.

We will keep your information secure. Only properly authorised people are permitted to see or use it. We will take steps to protect your privacy if we send personal information about you outside Australia.

When we no longer use your information we will take care to properly de-identify it or destroy it.

If you are unhappy with the way we have collected, used or shared your information, we will investigate and respond to your complaint.

Privacy and Use of Website

 has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for ’s website, and answers the following questions:

  1. What kind of information does  collect?
  2. Do I have to provide personal information?
  3. How is my personal information used?
  4. What if I’m under 18 years of age?
  5. How can I alter my personal information?

1. What kind of information does  collect?

When you look at ’s website, our internet service provider may log the following information for statistical purposes:

  • your server address
  • the date and time of your visit
  • the type of browser you are using
  • the previous site you have visited
  • the pages you accessed and the documents you downloaded.

 provides facilities for the safe transmission of information across the Internet.

2. Do I have to provide personal information?

No. You can visit my site as a guest while remaining anonymous by not providing any personal information to us. Although, without this information, you may not be able to fully access all of the features and functionality of the site. However, our servers automatically collect some limited information about your visit that is not personally identifiable to you (see question 1).

The Creative Guitar School may sometimes use “cookies” to track and record your preferences and activity on our website. Cookies are small bits of data that are sent to your browser and stored on your computer’s hard drive. Your cookie may be set at various times during your interaction with our website. It is updated from time to time as you access the many different portions of our website. Each time you access our site, our server may deliver certain customised information to you based on the data stored in your cookie. Wherever The Creative Guitar School Australia collects personal information, we make an effort to include a link to this Privacy Policy on that page.

3. How is my personal information used?

The Creative Guitar School’s goal in collecting personal information is to provide you, the user, with a customised experience on our website. Our site uses various forms for gathering information when applicable. Course enquiry, registration, survey and scholarship competition forms all, to some extent, require input of personal information. These forms require users to give us contact information (like name and email address), possibly demographic information (like post code or age), and other applicable information. This information is used to contact the visitor when necessary, to send out information about teh Creative Guitar School or its products or website that may be of interest to you, and to respond to your queries.

We may use information to estimate the size of our audience and measure certain traffic patterns or to track visit volumes to linked sites.

If you ever receive a type of communication that you would not like to receive, you will have the option to unsubscribe from such communication.

4. What if I’m under 18?

If you are under 18 years of age, you need to let your parent or guardian know about Creative Guitar School’s Privacy Policy and get their permission before giving us any of your personal information.

Do not post your real name on this or any website, and never tell anyone online anything private about yourself.

5. How can I alter my personal information?

In some cases, our website provides users the opportunity to change and modify information previously provided as well as opting-out of receiving communications from us at the point where we request information about the visitor. If you wish to correct any errors in the personal information Creative Guitar School holds about you, please contact us.

Course Enquiry Forms

When you request course details through a course enquiry form on this site,  does the following.

(A) Send you a one-off email with course details

We will send you a single, one-off email with details about the course. The email may contain a PDF brochure. It will include a link to a page on the course provider’s website where you can read details about the course or, at least, navigate to a page or document where such details are provided.

We’ll never contact you again unless contact is initiated by you in some other way.

(B) In some cases, enable the course provider to contact you

For some course providers,  has agreed to forward enquiries about their courses as we receive them. When you enquire about a course, we may send the details collected from the form to the relevant course provider. The one-off email we send will inform you that the provider has also received the enquiry.

Last updated: 23 September 2019

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